Inventory management is still considered a dark art by many organisations, whilst inventory itself is often seen as a necessary evil. However, when inventory is considered as a key pillar of the supply chain trade-off equation between customer service, logistics costs and working capital, underpinned by risk and sustainability considerations, it becomes a competitive advantage. This recent article by the Australian Financial Review details just how improper inventory management can cascade into other aspects of your business and end up costing you big.
But this doesn’t have to be your story. A well-managed inventory will not only support smooth operations across manufacturing, warehousing and distribution, but it will also help to improve customer satisfaction, mitigate demand and supply risks and manage a company’s financial performance.
In essence, inventory management is about answering the following key questions collectively:
- What inventory do I need to hold? Raw materials, sub assembly, and/or finished goods?
- Where do I hold that inventory? Locally, regionally, or nationally?
- How much inventory do I hold? Keeping in mind the customer service levels, response lead times, and demand / supply risk mitigation.
- How do I best replenish my inventory? Remembering your distribution network trade-off between customer service, logistics costs (warehousing, distribution, cost of lost sales) and working capital.
Inventory management is a capability, with significant negative implications to both suppliers, internal operations, and customers alike – if and when done incorrectly. Organisations need to start taking inventory management seriously in order to be successful financially, operationally and from a customer experience.
If you’d like to evaluate your inventory management processes and streamline your operations, Siecap stands ready to assist. Our experienced consultants are available to assess your current state and provide you with actionable recommendations that we can guarantee to improve your business. Reach out now through https://siecap.com.au/contact-us/ to get started.